This article only Applies to Faculty and Staff
If you have a windows computer issued by IT then you should have a feature called “Direct Access”. This is a client that will make a VPN (Virtual Private Network) connection back to campus. This will make your computer act as if you were in your office. Your G and H drive, as well as any other campus resources, will be available, so long as Direct Access is working.
Making sure Direct Access will work
Direct Access will work automatically. To properly turn it on you need to turn your computer OFF when you are leaving campus and then turn it ON when you are at home or anywhere off-campus.
Once ON direct access will automatically be enabled and you should be able to access campus resources remotely now.
You can verify that Direct Acess is working by Clicking on the Wifi / Ethernet icon on the bottom right of your taskbar:
And then looking at the section “Franklin College Connection”
You can also test it by trying to connect to your G or H drive. To do so open the file explorer icon from your taskbar:
Then click on: “This PC”. Then click on one of your networked drives to see if they are working as if you were on campus.
If for whatever reason direct access is not working. You can use the backup VPN tool. Cisco Any Connect
You can download the installer for it right here: http://itcovid.franklincollege.edu/wp-content/uploads/2020/03/anyconnect-win-4.8.01090-core-vpn-predeploy-k9.msi
This will allow you to manually connect to campus. It does the same thing as direct access. But this is just a backup way to connect should direct access cause any problems.
Installing Cisco VPN
Run the installer that you downloaded above. And “Next” through all the options. And click finish.
Once done you can launch the Cisco AnyConnect client by opening the start menu and it should be the first result on the very top left of the start menu. You can also search for the application in the search box of the start menu.
Once you have launched the AnyConnect Client, there will be a text box. In the text box put: fcasa.franklincollege.edu and then click “Connect”.
Once you click “Connect” you will be prompted with an alert: “Untrusted Server Blocked”. You can ignore this message and choose the “Change Settings” box at the bottom of the window to bypass this alert.
Once you click the “Change Settings” box you will be brought to a new window. Be sure to uncheck the box “Block connections to untrusted servers”. And then close the window.
When prompted with a window that says “Security Warning”. Just click “Connect Anyway”.
You will then be asked to enter a username and password, and a group.
Set the Group to: “Franklin IT”
And enter your normal FC username and password.
Click “Ok” and you should now be connected!
Just like with Direct Access, you can test this by trying to open your G or H drive or using the Mitel Connect Client.
Mac computers do not have a tool automatically built-in. So you will have to use the cisco any connect client for Macs.
Which can be downloaded here: http://itcovid.franklincollege.edu/wp-content/uploads/2020/03/anyconnect-macos-4.8.01090-core-vpn-webdeploy-k9.dmg
- Once downloaded open the file and start running the installer. The file will open to a new window, choose the “AnyConnect.pkg” file.
- When prompted click the “Continue” button
- Keep pressing “Continue” and “Agree” through the whole installation until finished. (Enter your Mac password if prompted)
- The application will be installed in the Applications folder: Applications > Cisco > Cisco AnyConnectSecure Mobility Client
- Open the Client
- In the “Ready to connect.” text box enter: fcasa.franklincollege.edu
- Once you click “Connect” you will be prompted with an alert: “Untrusted Server Blocked”. You can ignore this message and choose the “Change Settings” box at the bottom of the window to bypass this alert.
- Once you click the “Change Settings” box you will be brought to a new window. Be sure to uncheck the box “Block connections to untrusted servers”. And then close the window.
- Once back to the Any Connect Client again, this time click on “Connect” again. And you will now be prompted to choose “Connect Anyway”.
- From here you will be asked to choose a group and enter a username and password. Change the group from “FrankinIT” to “VPNuser”. And then put in your Franklin College username and password and click “OK”.
- That’s it! You should now be connected, and you can access all campus resources as if you were on campus.
If you run into any issues please contact us!