Cody Casteel has written 11 articles

How to use the Terminal Services Server – ts.franklincollege.edu

Using a Windows Computer Go to the following website: http://ts.franklincollege.edu Sign in with your franklin college credentials (Username: jsmith (without the @franklincollege.edu)) Once signed in you will click on one of the following options Students – Choose the “Standard Remote Desktop” file Faculty and Staff – Choose the “Faculty and Staff” file Once downloaded, open…

Using Mitel Connect’s External Assignment Feature to Forward Calls to a Cell Phone or Home Phone

This article only applies to Faculty and Staff Inside Mitel Connect there is a functionality called External Assignment that enables an end-user to configure their phone settings to actually use a cell, mobile, or another phone number to take and receive calls just like they were in the office. This function will also send your…

Can I Use the Adobe Creative Cloud off Campus?

Yes! Below are the instructions from Adobe on how to accomplish this. If you have any issues please contact us. Visit https://creativecloud.adobe.com and use your school credentials to sign in. If prompted, select Company or School Account and then enter your password. Or provide your credentials in your school’s login screen. From the Creative Cloud…

Accessing Your Voicemail Remotely

With a Phone You can access your voicemail remotely by calling (317) 738-8058 from any phone and then you will be prompted to enter your extension and your voicemail password. From your Campus Computer If you are connected to campus with Direct Acess or the Cisco VPN (which you can find out more here: http://itcovid.franklincollege.edu/2020/03/13/how-to-access-the-campus-remotely-faculty-and-staff/…

Using Big Blue Button on Moodle – Faculty

This article is for Faculty only Big Blue Button (BBB) is a moodle plugin that will allow you to have remote classes live with your students. There is an instructional video that covers the subjects below, which you can watch here: https://www.youtube.com/watch?v=758xaFdeoN0 Tutorial videos: https://bigbluebutton.org/videos Knowledge base and FAQ: https://support.blindsidenetworks.com/hc/en-us Knowledge base article on minimum…

Using Mitel Connect’s Softphone to Make Calls Using Your Computer’s Microphone and Speakers

This article only Applies to Faculty and Staff Using the Mitel Connect Client, you can use your laptop as a phone! You can make and receive calls from your computer as if it were your desk phone. If you do not have the Mitel Connect Client installed on your laptop you can download and install…