Using a Windows Computer Go to the following website: http://ts.franklincollege.edu Sign in with your franklin college credentials (Username: jsmith (without the @franklincollege.edu)) Once signed in you will click on one of the following options Students – Choose the “Standard Remote Desktop” file Faculty and Staff – Choose the “Faculty and Staff” file Once downloaded, open…
This article only applies to Faculty and Staff Inside Mitel Connect there is a functionality called External Assignment that enables an end-user to configure their phone settings to actually use a cell, mobile, or another phone number to take and receive calls just like they were in the office. This function will also send your…
This Article is for Faculty and Staff Only You can download and view the User Guide below:
With a Phone You can access your voicemail remotely by calling (317) 738-8058 from any phone and then you will be prompted to enter your extension and your voicemail password. From your Campus Computer If you are connected to campus with Direct Acess or the Cisco VPN (which you can find out more here: http://itcovid.franklincollege.edu/2020/03/13/how-to-access-the-campus-remotely-faculty-and-staff/…
This article only Applies to Faculty and Staff Using the Mitel Connect Client, you can use your laptop as a phone! You can make and receive calls from your computer as if it were your desk phone. If you do not have the Mitel Connect Client installed on your laptop you can download and install…
This article only Applies to Faculty and Staff Windows Computers If you have a windows computer issued by IT then you should have a feature called “Direct Access”. This is a client that will make a VPN (Virtual Private Network) connection back to campus. This will make your computer act as if you were in…